COVID-19 Policy and Procedures

As COVID-19 continues to impact the global community, we at Paint Ovations want to update you on the steps we have taken to ensure the safety of our employees and customers, as well as business continuity for the communities we serve here in Plano, Texas.

We recognize that our services are not of an emergency nature.  Though we remain open for business and fully committed to fulfilling the needs of our community.  Things will get back to normal at some point and we do not want you to fall behind in the tasks our services provide.

The safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times.

We are actively monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and local health officials here in Dallas, Texas; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers.

We require all staff to be equipped with the following personal protective equipment (PPE) when entering homes or businesses for peace of mind and prevention:

  • Masks
  • Gloves
  • Shoe covers
  • Equipment Dis-infectant
  • Hand Sanitizer
  • If needed project area plastic barriers

Paint Ovations is requiring employees to stay home or seek medical attention consistent with CDC and WHO guidelines if they are experiencing symptoms such as shortness of breath, coughing, and fever. 

Should there be concerns about any employee, please contact us.

For the safety of our employees and customers, prior to booking an appointment and again prior to our staff arriving to a home, our Customer Relations Specialists will make inquiries to confirm there are no occupants of a customer’s residence experiencing any symptoms and to confirm we have explicit authorization to service the residence.

For the safety of our community and consistent with health guidelines, we do reserve the right to postpone or cancel service in situations where symptoms such as shortness of breath, coughing, and fever are encountered or confirmed.

This is a challenging time for everyone, and the situation is changing daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service from us without disruption, and we thank you for your continued trust in us.

We have digital channels open for communication.  Many things to keep projects moving along can be done through electronic platforms. 

We can be reached at:

Email: PaintOvations@gmail.com

Facebook Page Messenger or Comment: https://www.facebook.com/PaintOvations